StarHub pay TV subscribers down 1.2% in 2015

Tuesday, February 16th, 2016
StarHub logo

SINGAPORE — StarHub Ltd today announced its results for the fourth quarter and full year ended 31 December 2015.

Pay TV Services

Pay TV service revenue in 4Q-2015 was 0.1% lower at S$100.0 million, and for the full year, increased 0.3% YoY to S$391.0 million. For the current periods, the decrease in subscription revenue from the lower subscriber’s base had been mitigated by increased subscription revenue from HD and hubbing services by new and existing customers who upgraded their services.

As at 31 December 2015, Pay TV subscriber base was 536,000 subscribers after the quarter’s net churn of 6,200 subscribers. Compared to a year ago, Pay TV subscriber base decreased 6,500 subscribers or 1.2% YoY.

Pay TV ARPU at S$51 in 4Q-2015 was S$1 lower than 4Q-2014, and for the full year, was comparable to 2014 at S$51.

Compared to 4Q-2014, Pay TV monthly average churn in 4Q-2015 was comparable at 0.8%. For the full year, the average churn decreased from 0.9% in 2014 to 0.8% in 2015.

Pay TV operating statistics

                                        Quarter ended
                               ----------------------          YoY
                               31 Dec  30 Sep  31 Dec  Incr/(Decr)
                                 2015    2015    2014            %
                               ------  ------  ------  -----------
Number of residential Pay TV
 customers (in thousands)         536     542     542        (1.2)
ARPU (S$ per month)                51      51      52        (0.5)
Average monthly churn rate       0.8%    0.7%    0.8%            -
StarHub's penetration           39.7%   40.5%   41.5%            -