Comcast video subscribers down 125,000 in 3Q 2017

PHILADELPHIA — Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended September 30, 2017.

Cable Communications

Total Customer Relationships increased by 115,000 to 29.1 million in the third quarter of 2017. Residential customer relationships increased by 83,000 and business customer relationships increased by 31,000. At the end of the third quarter, penetration of our double, triple and quad product residential customers was 70.1%. Total video customer net losses were 125,000, total high-speed Internet customer net additions were 214,000, total voice customer net losses were 94,000 and total security and automation customer net additions were 51,000.

Video Customers (thousands)

                                                                2016
                              --------------------------------------
                                  1Q      2Q      3Q      4Q      FY
                              ------  ------  ------  ------  ------
Total                         22,400  22,396  22,428  22,508
Net Additions (Losses)            53      -4      32      80     161
Advanced Services Customers*  14,158  14,356  14,500  14,761

                                                                2017
                              --------------------------------------
                                  1Q      2Q      3Q      4Q      FY
                              ------  ------  ------  ------  ------
Total                         22,549  22,516  22,390
Net Additions (Losses)            42     -34   (125)
Advanced Services Customers*  14,918  14,994  14,979

* Advanced Services Customers subscribe to DVR and/or HDTV services.

Michael J. Cavanagh – Comcast Corporation – Senior EVP & CFO: “Excluding hurricane impacts, we estimate that we would have added approximately 150,000 customer relationships, relative to the 115,000 reported, and we would have lost approximately 105,000 video customers relative to the 125,000 reported and added approximately 240,000 high-speed Internet customers versus the 214,000 reported. Our third quarter results captured the storm impacts and customer metrics, and we do not expect any further impact.”