Euskaltel offers telecom services in Catalonia through the RACC

Monday, December 17th, 2018
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The Euskaltel Group and RACC create RACCtel+ to provide a comprehensive telecommunications service to 600,000 homes in Catalonia

  • The two companies extend the agreement they had in place so that RACC members can now sign up to the Euskaltel Group’s full range of convergent fixed-line and mobile telecommunications products and services.
  • By extending this agreement, the Euskaltel Group enters the Catalan market with a portfolio of 900,000 potential customers.
  • This alliance between two leading companies in their industries combines the most advanced technology and the best service.

BARCELONA — The Euskaltel Group and RACC have signed a new agreement to create RACCtel+, a new brand enabling the leading convergent telecommunications group in the north of Spain to offer its entire range of convergent services – broadband, digital television and fixed-line and mobile phone services – to members of the Catalan service provider.

The agreement represents an alliance between two industry leaders aimed at improving the services they provide to society. This is an extension of the agreement in place between the two companies since 2008, whereby members of RACC could sign up to mobile telecommunications services managed by the Euskaltel Group.

From now on, RACC members will be able to purchase the full range of Euskaltel Group convergent fixed-line and mobile telecommunications products and services: broadband internet, fixed-line and mobile phone services and digital TV. They will also soon be able to access new technological services developed by the operator, such as IoT (the Internet of Things), AI and new technologies that bring WiFi and mobility together.

By extending this agreement, the Euskaltel Group enters the Catalan market for the first time, where the majority of RACC members are located. Furthermore, the Euskaltel Group has drawn up an expansion plan to enter new markets during 2019, where it has a high penetration capacity thanks to its experience and proven model. The leading convergent telecommunications group in the north is currently expanding into Navarre and will soon be moving into Leon, Cantabria and La Rioja as well, joining the Group?s existing markets in the Basque Country, Galicia and Asturias.

The Euskaltel Group is Europe’s most advanced telecommunications operator with regards the HFC 3.1. fibre network and this, alongside the best WiFi experience, guarantees the highest level of competitiveness in the long-term. The leading convergent telecommunications group in the Basque Country, Galicia and Asturias combines the best advanced products and services with high levels of efficiency, winning the trust of customers to become their go-to telecommunications supplier and positioning the group as Europe’s industry leader.

Following the signing of the agreement, Xavier Pérez, CEO of RACC, stated: “We believe that Euskaltel’s quality technological and customer service makes it the perfect partner for expanding the telecommunications services offered to our members. This alliance enables RACC to strengthen its solid commitment to households, providing a full range of services that currently include insurance, emergencies, repairs and renovations and which will now extend to convergent communications services with RACCtel+”.

Francisco Arteche, the Euskaltel Group’s CEO, announced: “Firstly, we are very pleased to be offering our services to the Catalan market and to have reached a strategic agreement with a leading Catalan company of the standing, quality and solvency of RACC. We are sure that the agreement we have signed with RACC today will be extremely positive for both companies and their members and customers, who will be able to access the full range of convergent telecommunications services under competitive terms”. Arteche added, “This is a very important step for the Euskaltel Group within the expansion process we are currently undertaking. We have an ambitious strategic alliance plan in place with the market’s key players and in this case, RACC is an industry leader for the quality of its service and customer assistance”.