Telekom Malaysia to launch High Speed Broadband Service on March 24, 2010

Wednesday, March 10th, 2010 
Telekom Malaysia logo

Preparations underway for a grand projection countdown at Menara TM followed by simulcast gala launch at Dataran Merdeka and Menara TM

KUALA LUMPUR — Telekom Malaysia Berhad (TM) is set to launch its next-generation High Speed Broadband (HSBB) retail service on 24 March 2010 at a launch event cum celebration in Dataran Merdeka, Kuala Lumpur.

A simultaneous launch event will also be held at Menara TM in Bangsar, including a live crossover feed to an as-yet-undisclosed location in Sarawak.

The Prime Minister, YAB Dato’ Sri Najib Tun Razak will be the guest of honour at the main event in Dataran Merdeka, and he is also expected to launch the new National Broadband Initiative (NBI), of which HSBB is the flagship project.

At the launch, TM will also be unveiling the new branding for its HSBB service as well as announce its tiered packages and pricing. The HSBB retail packages will comprise triple-play services of voice, video (IPTV and Video on Demand), and high speed Internet. HSBB offers bandwidth at network access (port) speeds of 10Mbps and above to support the delivery of its triple play offering.

A host of on-the-ground activities are being planned including technology showcases, games, contests and lucky draws. There will also be open air concerts by popular acts including Bunkface and Aizat leading up to the official launch later that evening. Both sets of audiences in Dataran Merdeka and Menara TM will be able to enjoy these concerts through video conference.

To mark the countdown to March 24 2010 in a grand manner, the entire Menara TM will be lit up every evening starting from 15 March 2010 with a graphical countdown projection beam depicting a countdown clock leading up to the gala launch date.

Signed in September 2008, the RM11.3 billion national HSBB project is a Public-Private-Partnership agreement between TM and the Government of Malaysia to develop next generation high speed broadband infrastructure and services for the nation. TM is putting up RM8.9 billion while the Government is contributing RM2.4 billion on an incurred claims basis based on project milestones reached by TM.

By the end of 2012 – in accordance with the completion of the first phase of the national HSBB project roll-out as agreed with the Government — approximately 1.3 million premises will have access to TM’s HSBB services. These nationwide areas — identified as Zone 1 (key economic areas) — include the Inner Klang Valley, Iskandar Malaysia, and key industrial sites around the nation.

The initial four areas that will be covered by TM HSBB services at the time of service launch will be Shah Alam, Subang Jaya, Taman Tun Dr Ismail and Bangsar. Some 300 users in those four areas are already participating in HSBB user trials currently and interested customers are welcome to pre-register on the TM website.

The user trials, which started in November 2009, have given TM the opportunity to test out its systems, processes, fibre installation methodology, etc. with an eye towards providing an enhanced customer service experience.

Dato’ Zamzamzairani Mohd Isa, Group Chief Executive Officer, TM, said, “I want to reassure all the interested early adopters out there that our HSBB packages will be of premium service, but not of premium pricing. After all, we want our service to be affordable and attractive enough to draw in as many early adopters in the four areas as we can; and we hope their positive experience will be an endorsement for the rest of the coverage areas when HSBB comes to their doorstep.”

TM’s total expenditure related to the HSBB project as of 31 December 2009 reached RM1.9 billion — covering last mile access, IP core deployment and capacity expansion for international links. Meanwhile, the total of approved claims from Government up to December 2009 stands at RM990 million.

In terms of premises passed, TM has exceeded its 2009 target of 150,000 by wiring up to 152,000 premises passed as at 31 December 2009.

TM’s next-generation HSBB services promises a richer, faster and more reliable online experience through faster network access speed (port speed) in excess of the current fastest available Broadband for the General Public (BBGP) speeds of 4Mbps offered by TM’s existing Streamyx service. HSBB also targets superior end-to-end network performance, including international bandwidth.