BT adds 70,000 TV customers in 3Q 2013

BT Group plc (BT.L) today announced its results for the second quarter and half year to 30 September 2013.

BT Retail

We now have more than 2m BT Sport retail customers which include customers watching via satellite, BT TV, online or via the app. During the quarter we also signed a contract with Virgin Media which increases the reach of BT Sport to around 4m households.

BT Sport had a positive impact on our line, broadband and TV customer numbers in the quarter. Consumer line losses of 65,000 were 64% better than last year and the lowest for five years. We added 156,000 retail broadband customers, representing 93% of the DSL and fibre broadband market net additions, taking our broadband customer base to around 7m. We added 195,000 retail fibre broadband customers and now have around 1.7m. We also added 70,000 TV customers taking the base to over 900,000. We now have 5.2m BT Wi-fi hot spots with usage more than doubling to 6.6bn minutes in the quarter.

We have strengthened our TV proposition to include Sky Movies and have launched new channel packs that allow customers to build a TV service tailored to their needs. The launch of our latest router, the slimline Hub 5, will offer our fibre customers market-leading wireless reliability using the latest technology.

                                   2012/13   2013/14
                        ------------------  --------
                         Q1   Q2   Q3   Q4   Q1   Q2
                        ---  ---  ---  ---  ---  ---
TV customers ('000)     728  749  770  810  833  903
  QoQ movement ('000)    21   21   21   40   23   70