Comcast video subscribers down 33,000 in 4Q 2017

Wednesday, January 24th, 2018
Comcast logo

PHILADELPHIA — Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter and year ended December 31, 2017.

Cable Communications

Total Customer Relationships increased by 243,000 to 29.3 million in the fourth quarter of 2017. Residential customer relationships increased by 211,000 and business customer relationships increased by 33,000. At the end of the fourth quarter, penetration of our double, triple and quad product residential customers was 69.8%. Total high-speed Internet customer net additions were 350,000, total video customer net losses were 33,000, total voice customer net losses were 13,000 and total security and automation customer net additions were 52,000.

For the year ended December 31, 2017, customer relationships increased by 770,000. Residential customer relationships increased by 635,000 and business customer relationships increased by 135,000. Total high-speed Internet customer net additions were 1.2 million, total video customer net losses were 151,000, total voice customer net losses were 135,000 and total security and automation customer net additions were 239,000.

Video Customers (thousands)

                                                                2016
                              --------------------------------------
                                  1Q      2Q      3Q      4Q      FY
                              ------  ------  ------  ------  ------
Total                         22,400  22,396  22,428  22,508
Net Additions (Losses)            53      -4      32      80     161
Advanced Services Customers*  14,158  14,356  14,500  14,761

                                                                2017
                              --------------------------------------
                                  1Q      2Q      3Q      4Q      FY
                              ------  ------  ------  ------  ------
Total                         22,549  22,516  22,390  22,357
Net Additions (Losses)            42     -34   (125)    (33)   (151)
Advanced Services Customers*  14,918  14,994  14,979  15,029

* Advanced Services Customers subscribe to DVR and/or HDTV services.