Charter adds 3,000 residential video customers in 4Q 2014

2014 residential video customer losses declining to 17,000 from 109,000 in 2013

STAMFORD, Conn. — Charter Communications, Inc. (along with its subsidiaries, the “Company” or “Charter”) today reported financial and operating results for the three and twelve months ended December 31, 2014.

As of the end of the fourth quarter of 2014, Charter had completed its all-digital initiative. All-digital allows Charter to offer more advanced products and services, and provides residential customers with two-way digital set-tops, which offer higher picture quality, an interactive programming guide and video on demand on all TV outlets in the home.

During the fourth quarter, Charter continued to introduce its new product suite, Charter Spectrum, in markets that were recently converted to all-digital. Charter customers in these markets now have access to an industry-leading suite of video, data, and voice services that includes over 200 HD channels, in addition to minimum offered Internet speeds of 60 Mbps, and a fully featured voice service, delivered at a highly competitive price. Charter Spectrum is available to new Charter customers, and to existing customers within the Company’s new pricing and packaging structure launched in 2012. As of the end of the fourth quarter of 2014, 86% of residential customers were in Charter’s new pricing and packaging, excluding customers in the former Bresnan properties.

Residential video customers increased by 3,000 in the fourth quarter of 2014, versus a loss of 2,000 in the year-ago period. For the past two years Charter has significantly increased the competitiveness of its video product, by including more HD channels and video on demand offerings, attractive packaging of advanced services, improved selling methods, and enhanced service quality.

Video (thousands)

                                               2013                        2014
                         --------------------------  --------------------------
                            1Q     2Q     3Q     4Q     1Q     2Q     3Q     4Q
                         -----  -----  -----  -----  -----  -----  -----  -----
Customers                4,261  4,206  4,179  4,177  4,195  4,166  4,157  4,160
Net Additions/(Losses)    (25)   (55)   (27)    (2)     18   (29)    (9)      3
 FY                                           (109)                        (17)