Charter video customers down 123,000 in 4Q 2024

Friday, January 31st, 2025 
Charter Communications logo

STAMFORD, Conn. — Charter Communications, Inc. (along with its subsidiaries, the “Company” or “Charter”), which operates the Spectrum brand, today reported financial and operating results for the three and twelve months ended December 31, 2024.

Total video customers decreased by 123,000 in the fourth quarter of 2024, compared to a decline of 257,000 in the fourth quarter of 2023, with the improvement driven by new and simplified pricing and packaging launched in September. As of December 31, 2024, Charter had 12.9 million total video customers.

Spectrum TV Select video customers will soon receive up to approximately $80 per month of programmers’ streaming application retail value at no extra cost, including the ad-supported versions of Max, Disney+, Peacock, Paramount+, ESPN+, AMC+, Discovery+, BET+, ViX, and Tennis Channel Plus. This programmer streaming application inclusion is part of Charter’s broader video evolution strategy to provide flexible packages with enhanced value, whether through full packages with seamless entertainment, smaller video packages, or a suite of a-la-carte programmer application options for broadband-only customers.

Residential – Video – Primary Service Units

                                                            2021
                         ---------------------------------------
                             1Q      2Q      3Q      4Q       FY
                         ------  ------  ------  ------  -------
Total                    15,483  15,420  15,287  15,216   15,216
Net Additions/(Losses)    (156)    (63)   (133)    (71)    (423)

                                                           2022
                         ---------------------------------------
                             1Q      2Q      3Q      4Q       FY
                         ------  ------  ------  ------  -------
Total                    15,093  14,853  14,642  14,497   14,497 
Net Additions/(Losses)    (123)   (240)   (211)   (145)    (719) 

                                                            2023
                         ---------------------------------------
                             1Q      2Q      3Q      4Q       FY
                         ------  ------  ------  ------  -------
Total                    14,260  14,071  13,751  13,503   13,503
Net Additions/(Losses)    (237)   (189)   (320)   (248)    (994)

                                                            2024
                         ---------------------------------------
                             1Q      2Q      3Q      4Q       FY
                         ------  ------  ------  ------  -------
Total                    13,111  12,718  12,437  12,327   12,327
Net Additions/(Losses)    (392)   (393)   (281)   (110)  (1,176)

Links: Charter Communications