Charter video customers down 294,000 in 3Q 2024

STAMFORD, Conn. — Charter Communications, Inc. (along with its subsidiaries, the “Company” or “Charter”), which operates the Spectrum brand, today reported financial and operating results for the three and nine months ended September 30, 2024.

Total (Residential + SMB) video customers decreased by 294,000 in the third quarter of 2024, compared to a decline of 327,000 in the third quarter of 2023. As of September 30, 2024, Charter had 13.0 million total video customers.

Spectrum TV Select video customers will soon receive up to $80 per month of programmers’ streaming application retail value at no extra cost, including the ad-supported versions of Max, Disney+, Peacock, Paramount+, ESPN+, AMC+, Discovery+, BET+, ViX, and Tennis Channel Plus. This programmer streaming application inclusion is part of Charter’s broader video evolution strategy to provide flexible packages with enhanced value, whether through full packages with seamless entertainment, smaller video packages, or a suite of a-la-carte programmer application options for broadband-only customers.

Residential – Video – Primary Service Units

                                                           2021
                         --------------------------------------
                             1Q      2Q      3Q      4Q      FY
                         ------  ------  ------  ------  ------
Total                    15,483  15,420  15,287  15,216  15,216
Net Additions/(Losses)    (156)    (63)   (133)    (71)   (423)

                                                           2022
                         --------------------------------------
                             1Q      2Q      3Q      4Q      FY
                         ------  ------  ------  ------  ------
Total                    15,093  14,853  14,642  14,497  14,497 
Net Additions/(Losses)    (123)   (240)   (211)   (145)   (719) 

                                                           2023
                         --------------------------------------
                             1Q      2Q      3Q      4Q      FY
                         ------  ------  ------  ------  ------
Total                    14,260  14,071  13,751  13,503  13,503
Net Additions/(Losses)    (237)   (189)   (320)   (248)   (994)

                                                           2024
                         --------------------------------------
                             1Q      2Q      3Q      4Q      FY
                         ------  ------  ------  ------  ------
Total                    13,111  12,718  12,437
Net Additions/(Losses)    (392)   (393)   (281)