Charter video subscribers down 109,000 in 2013

STAMFORD, Conn. — Charter Communications, Inc. (along with its subsidiaries, the “Company” or “Charter”) today reported financial and operating results for the three and twelve months ended December 31, 2013.

At the end of 2013, Charter had completed approximately 15% of its all-digital initiative, with customers in these markets generally having access to over 170 HD channels. All-digital allows Charter to offer more advanced products and services, and provides residential customers with two-way digital set-tops, which offer higher picture quality, an interactive programming guide and video on demand on all TV outlets in the home. Charter expects to complete its all-digital roll out across its footprint by year end 2014, at which time nearly all of Charter’s residential customers will have access to Charter Spectrum, an industry-leading suite of video, data, and voice services that will include over 200 HD channels, in addition to minimum offered Internet speeds of 60 Mbps, and a fully featured voice service at a highly competitive price.

Residential video customers declined by 2,000 in the fourth quarter of 2013, versus a loss of 36,000 in the year-ago period. The year-over-year improvement in video net adds was driven by a more competitive video product, including more HD channels, attractive packaging of advanced services, including Charter’s new TV app, our transition to new selling methods, and improved service quality.

Video (thousands)

                                               2012                        2013
                         --------------------------  --------------------------
                            1Q     2Q     3Q     4Q     1Q     2Q     3Q     4Q
                         -----  -----  -----  -----  -----  -----  -----  -----
Customers                4,462  4,393  4,322  4,286  4,261  4,206  4,179  4,177
Net Additions/(Losses)      22   (69)   (71)   (36)   (25)   (55)   (27)    (2)
 FY                                           (154)                       (109)