Cox Communications launches Contour service in San Diego

Wednesday, November 11th, 2015
Cox Communications logo

Next Generation Version Of Contour Launches In San Diego

  • Cox Communications First in U.S. to License X1 Video Platform

ATLANTA — After the successful completion of customer and employee trials, today, Cox Communications announced the launch of the latest version of Contour to its customers in San Diego. The new Contour is the latest version of Cox’s premier video product which leverages the X1 platform from Comcast. In addition to the television, the cloud-based interface will be available on a new in-home mobile app.

“We are always looking for ways to expand and enhance our video experience for our customers,” said Steve Necessary, vice president of product development and management. “After extensive testing of the X1 platform, we are confident that the new technology will take Contour to the next level, evolving the experience across multiple screens and devices inside the home.”

Employees and select customers in Cox’s Middle Georgia and San Diego markets have tested many of the product’s newest features including its user interface, predictive search, mobile apps and the voice-activated remote control.

“Since we first launched Contour, we have been pleased with the results and we are confident that the new Contour experience will be well received by our customers,” added Necessary.

All New Contour from Cox

On-screen guide features:

  • An immersive user guide with rich graphics and images
  • Cover artwork and detailed title information for more than 35,000 On Demand choices
  • Predictive search returns network, title, genre, or actor with a few letters
  • Access to TV apps for personalized sports, news, weather and traffic directly from your remote

App features:

  • A second screen personal video experience with the ability to stream live TV channels and free On Demand choices
  • Available for iPhone, iPad, Android phones and tablets, and PC/Mac web browsers

DVR features:

  • Records 6 shows at once
  • 2 terabytes of storage with capacity to store up to 300 hours HD shows and 1,000 hours SD shows
  • Start watching recorded program in one room, pause and resume in another room

Remote features:

  • RF-enabled remote with backlighting
  • Use the voice control remote to change channels, find shows, get recommendations and launch apps

Customers in San Diego can order the new Contour starting now.