Turner Brasil using Witbe to monitor its OTT streams

Tuesday, July 25th, 2017
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Turner Brasil is now using Witbe’s Technology to monitor its OTT streams

NEW YORK, NY — Witbe, (Euronext Growth – FR0013143872 – ALWIT), leader in Quality of Experience (QoE) Test and Monitoring, and its Brazilian partner SDC Engenharia, have been selected by Turner Brasil, global media company and content producer, to test and control the performance, availability and integrity of their OTT streams. With the use of Witbe’s OTT Robots, Turner Brasil – part of the Time Warner group, is now able to deliver an impeccable Quality of Experience to its customers for the live-streaming of sports events, such as the broadcasting of the European Champion’s League.

Turner Brasil needed to make sure that their sports brand Esporte Interativo, dedicated to the coverage and distribution of sports in all its platforms, was broadcasting flawless HLS streams. In order to do so, Turner Brasil has been using Witbe’s OTT Robots for the past five months to test the 5 CDNs used for the broadcasting of major sports events, along with a dedicated Portal and Central System.

Witbe’s Technology for OTT Video Services enables Turner Brasil to measure the quality actually delivered to their End-Users. The Turner-custom Portal provides relevant KPIs collected by the Witbe Robots such as: global availability and total download time per channel, profile bitrate and total time to download, rebuffering risk per profile and per chunk and download status with specific error codes.

The Witbe Robots proved their usefulness during an important game of the Champion’s League. Using the Smartping technology—a non-intrusive proprietary algorithm, the Witbe Robots have tremendously helped Turner by mapping the delivery chain and locating bottlenecks. They detected a service delivery degradation, with high buffering risks for one of their CDNs. Turner Brasil was then able to re-route this CDN to another one, and thus prevented any potential end-users’ complaints.

Flavio Menna, Director of Technology and Operations of Turner Brasil commented: “Our Operations Teams are really pleased with Witbe’s Technology. We can now monitor the availability and performance of the networks routes used to deliver our OTT streams. Moreover, Witbe was able to provide custom dashboards with all the QoE KPIs in one place. It was important for us to have all the data from the robots transformed into meaningful and high-level information, as well as being alerted in real-time of any degradation. We look forward to continue working with Witbe’s teams.”

Marie-Véronique Lacaze, Co-Founder, President & Chief Executive Officer of Witbe, went on to explain that: “It is really important for us that Turner Brasil has become one of our clients in the LATAM area. We see how the number of subscribers to OTT services in Brasil continues to grow. With such a booming market, Witbe understands how fundamental it is to monitor OTT streams and deliver a perfect Quality of Experience to end-users. We’re glad Turner Brasil shares the same vision and entrusted us for this mission.”.