UEI to provide voice-enabled remotes for Virgin TV 360 box

Tuesday, December 8th, 2020
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Universal Electronics Inc. to Provide Voice-Enabled Remotes for the New Virgin TV 360 Platform

SCOTTSDALE, Ariz. — Universal Electronics Inc. (UEI) (NASDAQ: UEIC), the global leader in universal control and sensing technologies for the smart home, has been selected to provide voice-enabled remote controls to Virgin Media for its new Virgin TV 360 platform. Virgin Media offers TV, broadband, home phone and mobile services to 5.6 million cable customers and 3.3 million mobile customers in the U.K. as part of Liberty Global, one of the world’s leading converged video, broadband and communication companies serving 11 million customers in six European countries.

Photo: Virgin TV 360 box and remote

The RF4CE voice-enabled remote control is powered by UEI chip technology with automated setup and control through UEI’s QuickSet® platform. This unmatched cloud-based solution is designed to simplify universal entertainment and smart home control, making the remote control self-install-ready. Its high-end form factor is highlighted by backlighted keys and a dedicated profile key on the side of the remote control to quickly select a user profile.

This powerful remote is designed to improve the customer experience by using voice recognition technology to search for content on the RDK-based Horizon 4 platform.

With Virgin TV 360, Virgin Media is offering its customers a seamless connected entertainment experience in and out of the home. Features include a fully integrated, voice-activated service with simple menus which offer customers quick navigation and easy access to their favorite apps and channels.

“Virgin TV 360 is our most advanced and customer-centric TV offering to date. From great new features such as voice search and control via our brand new remote, to the slick user interface and personal profiles, Virgin TV 360 has been designed with customer experience at the heart of it,” said Annie Brooks, Executive Director of Product at Virgin Media.

“It is thrilling to work on this project with Virgin Media, bringing intuitive voice control to its exciting new platform to enhance the customer experience,” said Menno Koopmans, UEI’s Senior Vice President of Global Sales and Marketing.

UEI has been at the forefront of developing entertainment and smart home control technologies for over three decades. UEI was the first to introduce voice control and advanced features such as automated setup and universal control of connected devices through its QuickSet platform. Since 2015, UEI has shipped over 100 million of its voice-enabled remote controls to customers around the world.