ZEASN launches enhanced entertaining experience for Whale Eco usersFriday, November 11th, 2022
ZEASN Launched Whale User Center, a SaaS Platform Providing Improved Home Entertaining Experience for Global Whale Eco Users
BEIJING — ZEASN, the world’s leading provider of OTT and smart TV solutions, today officially released a new customer SaaS platform, Whale User Center. Integrating account management, device management, user relationship management, efficient content sharing service, and various functions, Whale User Center aims to create a great smart home entertainment experience for global users of Whale devices.
Focusing on the smart home industry, Whale User Center is a standardized platform based on Whale Eco ecology, providing personalized services for users of Whale Eco terminal products worldwide. For example, for the majority of Whale TV OS (smart TV) users, we have launched the Whale OS User Center. By registering, logging the account, and binding the devices, users can enjoy a variety of exclusive rights, such as: watching movies to earn points or medals, interacting with friends and family, and a series of surprises, to name a few, lottery events, mystery boxes and more.
Influenced by the Covid-19 pandemic, more enterprises have embarked on the digital transformation track, and the demand for SaaS services has surged. According to the research by SkyQuest Technology, the Global SAAS Market was $143.77 Billion in 2021, and it is expected to reach $720.44 Billion by 2028. Facing the demand and growing market scale, ZEASN, adhering to the “customer-first” concept, has developed an intelligent SaaS platform, Whale User Center, which now provides professional services to over 200,000 users in more than 30 countries.
Whale User Center:
- Easy-connection of Various Devices
Whale Eco has achieved full coverage of QR codes for terminal products. By scanning the code, users can quickly complete registration for the Whale ID, login and authorization operations, and use Whale products on PC, mobile, and any terminal.
- Shared Smart Life
Users can interact with friends, sharing the high-quality services brought by Whale Eco.
- Complete Privacy Protection System
Whale User Center uses secure email addresses to protect personal information, usage data, and other user information.
- Terminal Management and Personalized Configurations
Supports the management of terminal status, and easily adjusts the personalized configurations of devices.
- Efficient Service System
Provides timely support for global users of Whale smart devices, and actively solve all problems encountered during the use of products.
Based on digital means, Whale User Center bridged the gap between online and offline Whale terminal products, providing convenience for global users. Not only Whale User Center, ZEASN, with innovative spirit and leading R&D resources, has also launched some special services for Whale Eco partners, especially for those manufacturers providing large-screen products, such as the QR code scheme for various devices, featured services designed for large-screen devices (screensavers, medals, tasks, etc.), open SDK solutions for multi-scenario, the all-round and full-cycle User Center solution design, etc.
Suriko Wei, Senior Director of the R&D Center at ZEASN said, “We are delighted to launch the new customer SaaS platform, Whale User Center. It offers our global users a more flexible and personalized experience, which also completed the Whale Eco services. In the future, we will also fully utilize our leading R&D resources to promote the iterative innovation of the Whale User Center platform, thereby creating a better smart home entertainment experience for users. With an accessible user operation system, rich application scenarios, and customized services, we look forward to in-depth cooperation with more brands, creating great value for Whale Eco partners, and finally realizing the great mission of ZEASN – Bring the world home!”