TalkTalk adds 175,000 TV customers in 4Q 2013

Tuesday, February 4th, 2014
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175,000 TV customers added in quarter, taking base to 732,000

  • 197,000 TVOD pay per view movies taken by TV customers (Q2: 123,000)

TalkTalk Group plc has released its Third Quarter FY 2013/14 Interim Management Statement for the 9 months to 31st December 2013.

“We added 175,000 net new customers to our TV base (Q2: 167,000), with a quarter of these customers new to TalkTalk, taking our total base of TV customers to 732,000. Demand for our proposition accelerated during the quarter with self-install and our newly launched Essentials proposition both gaining traction against the backdrop of continuing strong demand for Plus TV. We remain on track to have nearly 1m TV customers by the year end.

Penetration of pay content boosts remained strong during the quarter, with over 25% of TV customers choosing to purchase content. TVOD movie volumes also picked up sharply to 196.7k (Q2: 123.4k) as customers responded positively to our Christmas line-up.”

KPIs (millions)

                    FY13                 FY14
     -------------------  -------------------
        Q2     Q3     Q4     Q1     Q2     Q3
     -----  -----  -----  -----  -----  -----
TV       -  0.080  0.230  0.390  0.557  0.732