Comcast cable video subscribers down 248,000 in 4Q 2020

Thursday, January 28th, 2021
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PHILADELPHIA — Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter and year ended December 31, 2020.

In 2020 Comcast successfully launched Peacock, NBCUniversal’s premium advertising-supported video-on-demand streaming service with 33 million sign-ups across the U.S. to date.

Cable Communications

Total Customer Relationships increased by 455,000 to 33.1 million in the fourth quarter of 2020. Residential customer relationships increased by 429,000 and business customer relationships increased by 26,000. Total high-speed internet customer net additions were 538,000, total video customer net losses were 248,000 and total voice customer net losses were 24,000. In addition, Cable Communications added 246,000 wireless lines in the quarter.

For the year ended December 31, 2020, total customer relationships increased by 1.6 million. Residential customer relationships increased by 1.6 million and business customer relationships increased by 30,000. Total high-speed internet customer net additions were 2.0 million, total video customer net losses were 1.4 million and total voice customer net losses were 275,000. In addition, Cable Communications added 774,000 wireless lines during the year.

Video Customers (thousands):

                                                                  2019
                              ----------------------------------------
                                  1Q      2Q      3Q      4Q      FY
                              ------  ------  ------  ------  --------
Total                         21,865  21,641  21,403  21,254
Net Additions (Losses)         (121)   (224)   (238)   (149)     (733)

                                                                  2020
                              ----------------------------------------
                                  1Q      2Q      3Q      4Q      FY
                              ------  ------  ------  ------  --------
Total                         20,845  20,367  20,094  19,846
Net Additions (Losses)         (409)   (477)   (273)   (248)   (1,408)

Sky

Total Customer Relationships increased by 244,000 to 23.9 million in the fourth quarter of 2020. For the twelve months ended December 31, 2020, total customer relationships decreased by 56,000.